Windows XP installation process always hangs on “Preparing Installation” page.

Asked By 10 points N/A Posted on -
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When I try to install the xp I always hangs in this page “preparing installation” help me.

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Best Answer by Garry Bross
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Answered By 0 points N/A #96353

Windows XP installation process always hangs on “Preparing Installation” page.

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Looks like you already installed the OS Windows 95. Most of the time this kind of problem occur when someone have already installed Windows 95 because Windows 95 has limited support, over the number of pages that can be opened in a installation Wizard. Now the solution is, exit from the installation process.

Start your computer normally and then install any version of Internet explorer, then after completing the installation, run the windows setup again. Download the latest Internet Explorer from this site: http://windows.microsoft.com/en-US/internet-explorer/download-ie. I think you can recover from the problem by this there is a big secret about this. So try it.

Answered By 0 points N/A #96355

Windows XP installation process always hangs on “Preparing Installation” page.

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It is possible that you're using a bad Windows XP installation disc. Try using a different one or request for one from your computer's manufacturer. If after using a known working installation disc and you're still having problems, try running a hard drive test. Most branded computers would come with a diagnostics boot option to test the hardware. It's possible that you have a hard drive with bad sectors or your hard drive is failing. It is also possible that your memory is faulty and the files necessary for installation could not be loaded unto it which would freeze the installation process.

Answered By 10 points N/A #96357

Windows XP installation process always hangs on “Preparing Installation” page.

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Hi Ripon,

The problem here could be that your set up is corrupt or the installation CD has been tampered and therefore it has scratches that are preventing the DVD-ROM from correctly reading the data from the disk. I will advice that you clean up the disk off any dust and the DVDROM too and try installing again.

You can also give it a little more time and see if it can move to the next stage because sometimes the process takes quite longer. Or just restart the computer to shut down whichever applications that may be running and they are taking a lot of memory hence slowing down the computer.

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Regards
Lee Hung

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