Windows XP “General Protection Fault”

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I've decided a few days ago to reinstall Windows on a friends computer. I put in the CD, I restart the computer, it pops up the message with "press any key to boot from cd", I press and it pops up a error message like this :

"TRAP 0000000D ========== GENERAL PROTECTION FAULT =======

tr=0028 cr0=00000011 cr2=00000000 cr3=00000000
gdt limit=03FF base=00017000 idt limit =07FF base=00017400

cs:eip=0008:0042744F ss:esp=0010:00061FED errcode=4010
flags = 00010003 Cy NoZr IntDis Down TrapDis
eax=7F101202 ebx=00401329 ecx=0000166C edx=534D0030
ds=0010 es=0010
edi=0047164F esi=00051D68 ebp=00061FF0 cr0=00000011
fs=0030 gs=0000"

I have to mention that my friend had WIndows Service Pack 3 installed.

What can I do about it?

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Best Answer by Sharon99
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Answered By 0 points N/A #103198

Windows XP “General Protection Fault”

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Neil,

You may try the following to resolve the issue:

  • Try deleting the entire temporary files that where saved by other programs from the hard-drive of the computer.
  • Run Scandisk and run Defrag on the hard disk drive as it could be possible your hard disk drive may have an issue causing the swap file or data files to become corrupt or invalid.
  • If you have recently installed new software or hardware uninstall or reinstall that software / hardware to verify it is not causing your issue.
  • It is possible for Windows or an overwritten Windows related file to cause a General Protection fault.

Cheers,

Sharon

Answered By 567105 points N/A #103199

Windows XP “General Protection Fault”

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I also have a Windows XP Service Pack 3 and I have no problem formatting my hard drive and reinstalling Windows on my system. If this is the first time you received this error on your screen, try restarting the system then try it again. It is possible that it is only a fluke and will be fixed after restarting the system. And also, make sure that the Windows XP setup disc that you are using is really working.

If you still receive the same error on your next attempt, try inserting the CD on a different computer. It is possible that the Windows XP setup disc is already not working right because of some scratches on the surface of the disc. You may also try cleaning the CD/DVD drive’s lens using any lens cleaner available. You can use the VCD or DVD player’s lens cleaner. After cleaning the optical drive’s lens, insert the Windows XP setup disc again and then try installing Windows again.

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