Hello Guys,
I am using Windows XP and is having an issue with drivers x64 single chip, I am getting a caution symbol [yellow question mark] for CIF Single Chip inside Device Manager. Please guide me on how to overcome this issue. Waiting for an expert advice.
Thanks and Regards,
Wood Rebeca
Hi Wood, the problem is definitely on your driver. The question mark means that there is a missing driver that Windows cannot identify and if it is an exclamation mark symbol it means that a wrong driver has been installed.
You will know if the driver is not installed if a message “Video Controller VGA Compatible” appears on the Device Manager. Download the video driver and make sure you follow the instructions correctly.
The “CIF Single Chip” refers to a web camera driver. If you have a web camera installed then maybe it was installed incorrectly but if not then maybe it is just fragments of some old webcam software that was not removed fully.
A yellow exclamation mark may also mean that the driver for the said device is corrupted as what I noticed when re-installing my operating system. The yellow exclamation mark doesn’t only refer to one particular problem like a wrong driver installation. When doing a fresh installation of Microsoft Windows, you will notice that the devices attached to the system have colored symbols next to them like yellow question marks because you haven’t installed their drivers yet. And this is normal since you are still on the process of installing their drivers.
Upon installing their specific drivers, the symbols will disappear on each device. When a yellow exclamation mark and not a question mark appear, it means there’s a problem encountered on the device. This can be caused by the driver that possibly encountered an error during the installation and became corrupted as a result or the driver belongs to a different version of the device and you are installing the wrong version. It is also possible that there is a problem in its resources and the system can’t allocate the correct resource for the device.
Since your problem is with the question mark even after installing the driver, it seems the problem has to do with the driver you installed. Since you installed the 64-bit version of the driver, make sure that your operating system is also running on the 64-bit side. If not and you are running Windows XP 32-bit then there’s your problem. You are installing the wrong version of the driver. Determine first the system you are using. If you are using Windows XP 32-bit, your driver should also be 32-bit. If you are using Windows XP 64-bit then you should also be using 64-bit driver.
