Windows Vista showing ‘not responding ‘message

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I am using Dell XPS 420 with Vista as my operating system. I am troubled by a problem for few days. The problem is that when I copy any document or any content from Microsoft word or Photoshop my laptop shows ‘not responding’ message.

Need help ASAP.

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Answered By 0 points N/A #127659

Windows Vista showing ‘not responding ‘message

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Hello Mary Ann,

A non-responsive computer or a message is caused by files which are  too much to process by Random Access Memory and  a Processor. This occurs when you are copying and pasting large files in a document and or in a software application like Microsoft Office.

When this occurs, you need to have a work Background Worker, to do the job for you instead of copying directly using the shortcut command CTRL + C. A supported hot fix is available for download in Microsoft website.

I have here link and article numbers that will help give us possible solutions to this issue

https://support.microsoft.com/en-us/help/816915/new-file-naming-schema-for-microsoft-windows-software-update-packages

https://support.microsoft.com/en-us/help/824684/description-of-the-standard-terminology-that-is-used-to-describe-micro

Hope this will give you insight, as why this non-responsive is happening. Press CTRL + ALT + Del to stop this non-responsive program and re-group yourself and do it again.

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