Windows Media Player 11 Error

Asked By 400 points N/A Posted on -
qa-featured

I am having error on my Windows Media Player 11 whenever I tried playing a certain song. It says, I cannot play protected files because a security update is required. And asking me if I want to download the security update.

But when I clicked on that message another alert box will appear with A windows media component requires upgrading message. I clicked on the upgrade and ended up with nothing.  Why am I receiving this error? I just downloaded a typical mp3 song with valid license. I can very well play  these songs before upgrading to windows media player 11.

After upgrading my player, I started receiving errors and I can't play my songs on wmp. What specific security update is needed to play all my songs? I am using Windows XP Home Edition Service Pack 2. I am downloading songs on Windows Media Player online stores so I am certain that all the songs has a complete legal rights to play on the same player. I uninstalled the player on my computer then reinstall it again but still getting the same error. Does anyone know how to get rid of this error? I need to burn all my music on a DVD but I could not start because I am getting these errors.

Windows Media Player

Window media player

A security upgrade is required to play this file. Do you want to download this upgrade?

Upgrading may take a few minutes

Any help will do

Thanks.

SHARE
Best Answer by Tom ridle
Best Answer
Best Answer
Answered By 0 points N/A #113052

Windows Media Player 11 Error

qa-featured

Hi Benjamin Downey,

This not a severe problem. You can easily resolve it. I have given some solution that can resolve your problem.

Solution 1:

  •  Click on the start button picture to open the Installed updates.
  •  Go to the start menu and click on the control panel option.
  •  Then go to the Program and feature option and click on the view installed updates.
  •  Select the windows media player and click on the repair option.
  •  If are forced for an Administrator password then enter the Administrator password.
  •  Reboot your computer and try to open a file by Windows Media player.

Solution 2: If the above method will not work then you can follow the below-

  •  Go to the windows media playertools and click on the option.
  • Then click on the Devices tab and you can see all your hardware that attached with it.
  • Click on your CD/DVD drive and then click on the properties.
  • Make sure that the Digital setting is enable for Playback and rip section together
  • Then click on the use error correction tab.
  • Then click Apply then OK.
  • Then exit from that by clicking OK one more time.
  • Reboot your computer and enjoy Windows media player.

Solution 3: Sometimes it caused for configured by incorrect IP address. For resolve this problem you can follow below-

  •  Go to the windows media player and click on the tools.
  •  Then you have to click on the Option tab.
  •  Then click on the Network tab and then streaming proxy setting area
  •  Then you have to click on the configure and then click on the configure protocol dialog box.
  •  Then select auto detect proxy setting. I hope your problem will be solved.

Solution 4:

  •  Uninstall your windows media player.
  • Go to the start menu and click on the run option.
  • Type %temp% and press enter.
  • You can see “IXP000.TMP" folder in the temp directory.
  • Go to the folder and run wmfdist11.exe and wmdbexport.exe.
  • Restart you computer and installed your windows media player again.
  • Go to the %temp% folder again and install wmp11.exe.
  • Reboot your computer and enjoy windows media player.

Solution 5: If the above method will not work then you can follow the below-

  •  Go to start menu and click on the run option
  •  Type cmd and enter the word 'net stop ehRecvr'in the command prompt option and press enter.
  •  You can see some windows media player related files and delete all the files.
  •  Install the media player from this link http://www.microsoft.com/en-us/download/default.aspx
  •  I hope your problem will be solved.

Solution 6: You can not resolve this problem then you can follow the below-

  •  Download and install windows sea tools. It will resolve all error of your computer
  •  Run windows chkdsk as administrator.
  •  Scan your all music and video files by strong Antivirus or firewall.
  •  Run windows diagnosis program
  •  Install windows media player by safe mode option.
  •  Run Microsoft Fix it tools.
  •  Delete all temporary files and cookies.
  •  Update your BIOS


Solution 7: If the above method will not work then you have to change your operating system. You can use windows vista or windows 7.

If the problem will not fix then try to contact with us without any hesitation. We are here always for you.

Thank you

Answered By 400 points N/A #113053

Windows Media Player 11 Error

qa-featured

Thanks for the help.

Good to know we have someone like you here.

The problem is already fixed. What I did is, I opened the DRM folder. Rename it to DRMBACKUP.

So when I try to play my tracks, this will perform the security update and resets all the DRM files.

I downloaded the update manually here

 

 

Login/Register to Answer

Related Questions