N/APosted on - 08/01/2011
Good day everyone,
I have a problem that kept on popping up every time I use Microsoft Word and Mozilla Firefox. Every time I use Mozilla checking my mail, I also do some article writing in MS Word. Now here’s the problem. I started writing articles then every time I open Mozilla it runs just fine or rather normal. Then I create or compose new message but every time I try to attach the word file, my computer hangs and stop responding for more than a minute or so. It disables the keyboard, mouse and even the shutdown button. Now the only way I have left is to pull the plug to have my PC shut down.
Now the next part is when I open my PC. It loads normally but when I’m on the standby screen a message box appears that says “Your computer has just recovered from a serious error” and of course there’s an OK button there but when I clicked it my screen will turn blue with lots of zeros and X and some sort of source codes.
Please help. I cannot afford going to a computer shop everyday just to work. Thanks in advance.
Windows has recovered from a serious error after using Word and Firefox
After reading your posted problem, I conclude that you have a serious RAM infection. That means that some of your memory addresses are not going well. You will have to test the health of your memory by using a bootable memory tester. I suggest UBCD (Ultimate Boot CD) because it founds the memory errors, you may also use any Linux distribution CD like Ubuntu or Suse.
To do, you can follow these steps:
Download an ISO file of the UBCD; this is the download link: UBCD — Mirror Download
Burn the ISO file into a CD-ROM.
Make the CD in the reader and restart your computer.
While booting, choose to boot from the CD reader.
You will get a screen like that:
Use the down key to select the "Memory" option and then click Enter.
Follow the instructions to test your memory.
Now if the UBCD indicates any error that means that you have to check your memory (it's approximately impossible to repair a memory so you will have to buy another one). When done I suggest you format your PC so you clean it from all infections.
Thanks for reading my answer and I hope this will help you, please notify me with any news.