Windows Explorer crashes when deleting a file in drive

Asked By 60 points N/A Posted on -
qa-featured

Hello,

Some specific file in my drive F: is causing me trouble. The application's size is 1.08 GB, but it never opens. Though I don’t want that file there; so I need to delete it.

The hard part is: I can't delete it. 

If I right-click on the file, Windows Explorer crashes. If I try to use the Delete key, Windows Explorer crashes. 

An error produced in these situations:

Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Hang Signature: 423b
Hang Type: 0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 5410a02a87cec8ffaeea9c4b037fc8ee
Additional Hang Signature 2: 06e5
Additional Hang Signature 3: 458f982b9000e842a9659b7a36dda7c1
Additional Hang Signature 4: 423b
Additional Hang Signature 5: 5410a02a87cec8ffaeea9c4b037fc8ee
Additional Hang Signature 6: 06e5
Additional Hang Signature 7: 458f982b9000e842a9659b7a36dda7c1

When I try to move the file to the Recycle bin (or anywhere else beyond its containing folder), Windows Explorer crashes.

An error produced in this situation:

Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Hang Signature: eb5c
Hang Type: 0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: d5a052608ebd014838a7dbe10bcd0be2
Additional Hang Signature 2: 2eda
Additional Hang Signature 3: 572be07c151072db36089d2c25017063
Additional Hang Signature 4: eb5c
Additional Hang Signature 5: d5a052608ebd014838a7dbe10bcd0be2
Additional Hang Signature 6: 2eda
Additional Hang Signature 7: 572be07c151072db36089d2c25017063

This file is just taking up space on my drive and I need to get rid of it.

Any solution will be appreciated.

Thanks.

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Best Answer by Lesten Pasio
Answered By 0 points N/A #110148

Windows Explorer crashes when deleting a file in drive

qa-featured

Look for some missing files on your computer system, there might be a chance that they are still stored on your system. Maybe they are in a different location or folder.

Here are the links that you can read to fix the corresponding issues. Just click on each:

Fix a corrupted user profile.

These are just additional informational links.

Fix a corrupted user profile.

How to Copy User Data to a New User Profile.

Description of Windows Easy Transfer for Windows Vista (or 7).

Best Answer
Best Answer
Answered By 0 points N/A #110150

Windows Explorer crashes when deleting a file in drive

qa-featured

Ok, the thing is here you can't delete a file when you are in windows explorer or if you do that the windows explorer crashes.

The thing you have to do is delete that file without the help of the windows explorer.

Press Ctrl + ALT + Del to enter the task manager, now go to the process tab and then right click on the explorer.exe and then click on end process. Now you can see everything disappeared and only the task manager and your desktop background remain now click on applications tab and then select new task. 

Now you can see a window appears. After that click on browse and then you can see your files, now go to your file which you want to delete and then right click and delete now you don't have windows explorer running so no hangs.

I have attached a screenshot to help you.

Windows Task Manager

If it didn't work means just search in Google for some 3rd party forced deleting tools and delete it.

Hope that helps.

 

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