Windows could not start the Lync Server Front End

Asked By 50 points N/A Posted on -
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Hello,

When I open my PC and try to start Lync I have this error and when I click OK the program is not starting. It worked just fine until now and I don’t remember to install anything or change some settings. Any solution ? How can I solve this error ?

Thank you !

Services

Windows could not start the Lync Server Front-End on. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2164761487.

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Answered By 553085 points N/A #169958

Windows could not start the Lync Server Front End

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If you are using Microsoft Lync Server 2013, this issue may happen where the Lync Server 2013 Front End service [RTCSRV] doesn’t start when deploying Microsoft Lync Server 2013 on a computer running on Microsoft Windows Server 2012. This problem happens because of a certificate that is not self-signed and got installed in the Trusted Root Certification Authorities store.

This is a wrong configuration that may lead to HTTP communication among Lync servers to fail throwing an untrusted root certificate error. To fix this if you are using group policies in deploying certificates, make sure the Trusted Root Certification Authorities store contains only self-signed certificates. A self-signed certificate is a certificate where the certificate property “Subject” is similar with the certificate property “Issuer”.

If there are certificates in the Trusted Root Certification Authorities store that are not self-signed, move or transfer them to the Intermediate Certification Authorities store.

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