Windows XP freezes on startup

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My computer will not start. It shows the XP logo but then startup is canceled, I get the choice of safe mode, last known good configuration and start windows normally but none work. I have been told it's a hardware problem and I should delete the new hardware from my computer to fix my initial problem. I test hardware to install another computer and no problem there. I try to repair windows by chkdsk command but problem is same. Occasionally my computer run and I can work but most of the times it’s occurring this problem how can I solve this?

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Best Answer by Radvele sam
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Answered By 0 points N/A #104420

Windows XP freezes on startup

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Hello Mesila,

Some causes in that issue, boot up but can't go to the startup? Then it will just freeze in the initial startup. It is because there are problem with the video card, virus or having some dust on your CPU. I have some solutions here to fix your problem. Do any of the following and I hope that with this will fix your problem.

Solution 1. Then now, you have to clean your computer. Remove the connectors/cables, memory and hard disk drive. To easily remove dust and dirt on your CPU. Wipe the connectors/cables while they are not inserted using a soft cloth. Then in your memory RAM, get an eraser to rub the golden surface ONLY and a soft cloth to remove the particles of the eraser. Then after cleaning the whole computer, insert them all and open then computer.

But when your screen still blank in the startup and the cursor is blinking try to restart the computer, then if it works please do the following steps below.

Solution 2. When the computer work properly on startup but your computer running slow, you have to clean your Internet Browser & delete cookies. It just occupies some of your memory. If you don't know how to do it, follow these steps:

A: Press the Windows key then select Control Panel.
B: In the Control Panel, select Network and Internet Connections category then pick the Internet Option icon.
C: In the Internet Properties, kindly check the Delete browsing history on exit check box then click the Delete button.
D: In all the check boxes, you can check them all or accept the Form data Passwords if you don't want to delete that information. The most important is to delete Temporary files, Cookies and History.
E: Then click the Delete button and close the dialog box.

Solution 3. And If your video card is built-in, please check if it is not properly inserted into the motherboard or maybe it loses the connection from the video card to your monitor. Also check the monitor cable if there are no broken pins.

Solution 4. If computer still startup just in the windows logo, you have to restore your computer from the day when your computer doesn't start up with a blank screen. If you already id this, you can do with again, to select another day in previously. System Restore will help you to turn back the best settings of your computer.

To make it work properly again, follow these steps:

a. Run your computer with the Safe Mode, just keep pressing (F8) key during the initial startup.
b. In the Windows Advanced Option appears on your screen, you have to select the Safe Mode and hit Enter.
c. In the startup there will be dialog box will open, just click NO button to proceed in the System Restore.
d. Select "Restore my computer to an earlier time" then click Next and you are going to select the day that you wanted to restore.

Solution 5. Do you have many applications and programs that installed in your computer? If there are programs that you do not use for a long time, you need to remove them. It will be the cause why your computer running too slow and can't work properly with the startup. Here are the steps on how you will remove the unused/not important programs.

Follow these steps:

A: Press the Windows key, -> select Control Panel.
B: Then pick the Add or Remove Programs category.
C: In the Add or Remove Programs window, you have pick programs that need to remove. Select the program and click Remove button to uninstall.

Just follow the same steps in Step b-c to remove other unused/not important programs.

Answered By 0 points N/A #104421

Windows XP freezes on startup

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Hi Mesila,

  • Try repairing the Windows XP.
  • If you have your Windows XP installer CD then put it into your CD or DVD drive.
  • Restart your PC and hit F8 to choose which drive you are going to be booted, choose your CD/DVD drive to be booted first.
Restart your PC and hit F8 to choose which drive you are going to be boot, choose your CD/DVD drive to be boot first.

Now on the monitor it will have a message of Press any key to boot from CD or DVD..

Now on the monitor it will have a message of Press any key to boot from CD or DVD..

After that windows Setup will display, just press ENTER, and on the next screen just press F8.

After that windows Setup will display, just press ENTER, and on the next screen just press F8.

Now if your current installed OS is good it will show like this,

Now if your current installed OS is good it will show like this,

If not, it will display like this,

If not, it will display like this,

If the first image is what you see on your PC then hit R to repair your OS, it will now run an installation process, but don’t worry all your important files will never be deleted by the process, after the installation is finished, it will restart your PC and it will boot now and it will continue to load your windows.

Hope this can help,

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