Hi all, In Windows 8 plus IE10 plus Office 2010,when we attempt to start an online word document in the internet explorer- we find this error message:
Microsoft Word
Word could not create the work file. Check the temp environment
variable.
OK
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Also after getting this error message, the document starts but we cannot save it because it gives similar message again. Please help me to solve it. Thanks a lot.
Windows 8 plus IE10 plus Office 2010
Hello Suttie,
To resolve the issue you are getting with word, use the following workaround:
You will need to change the location for the Temporary Internet Files folder for Internet Explorer on your computer using the following steps:
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Go to Internet Explorer, and then click Internet Options on the Tools menu.
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Locate the Internet Options dialog box and then click the General tab.
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Go to the Browsing history section and click Settings.
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Next go to the Temporary Internet Files and History Settings dialog box and then click Move Folder.
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Locate the Browse for Folder dialog box, and the choose the following location: <Drive:>Users<user name>AppDataLocalMicrosoftWindowsTemporary Internet Files.
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After that click OK to close the open dialog boxes, and then restart the computer.
Regards,
Carl
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