Windows 7 is not opening my PDF files

Asked By 40 points N/A Posted on -
qa-featured

 

Yes, my windows 7 is not opening any PDF files through internet.

I am using Internet explorer as my browser and when I try to open a PDF file,

there will be a acrobat reader Message box with just a OK button with it.

I want your to solve this problem ,

please suggest me how to solve this.

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Answered By 0 points N/A #136798

Windows 7 is not opening my PDF files

qa-featured

Hi

To narrow down the problem, try opening the link with .pdf on other web browser such as Firefox or Google chrome.

You can also try opening the link using the Internet Explorer 32-bit not the Internet Explorer 64-bit.

You can also try to reset Internet Explorer. Go to Tools, then Internet Options and go to Advance tab, then click Reset.

You have to restart IE for the changes to take effect.  Then try opening the file again.

If the same issue then check and install the latest version of Adobe or Reader.

Make sure that you have Adobe Reader 9.2 or later since windows 7 won’t work with the older versions of Adobe.  

To check the latest update, Click on the link

There is a work around on the problem.

You can save the .pdf to your desktop and open it manually using the Adobe Reader if the troubleshooting steps won’t work.

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