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Category: Anti-Virus
Type: Question
Author: Kathy stone
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My Win7PE_SE build has an Avira12.script which I run while my Real time Protection is turned on. My problem now is a certain application didn’t run last time. The error “X:\Program Files\BootSectGui\BootSectGui.exe Windows cannot access the specified device, path, or file.

You may not have the appropriate permissions to access the item” suggests the file is either inaccessible or I don’t have the required permissions to use it. It’s probably not because of the said reasons.

Has anybody here encountered the same problem? I’ll be thankful for any suggestions.

Thanks.

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#

Submitted by Carl Jack on Tue, 2012-08-28 04:00. Comment Id: 82933

Hallo Kathy,

I will suggest that you try  running an online scan using the ESET Online Scanner and see if it will resolve the issue that you are getting. You will have to use Internet Explorer to perform this scan.

  • You will need to tick the box next to YES, I accept the Terms of Use.
  • And then click Start
  • When prompted, allow the ActiveX control to install
  • And then click Start
  • You will need to ensure that the options Remove found threats as well as the option Scan unwanted applications is checked
  • And the click Scan and wait for the scan to finish
  • You will then use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • And then you will check it for any issues.

Regards,

Carl

# (Solution Accepted)

Submitted by Niley Samilene on Tue, 2012-08-28 04:35. Comment Id: 82937

Hi,

At first you have to reinstall the antivirus. Is the problem fixed??

Another way is running your PC on “Safe mode”.

The last solution of this problem is “System restoring”. Go to Start menu and Write “System restore point”. Now, run this program. After completing restoring process, reboot your PC. Now Install your antivirus.

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