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Category: Windows 2003
Type: Question
Author: Eadjei
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Hi Experts,

When I am trying to do any installation or update an error message comes up. ‘The win installer service is not able to access. This is happening due to the installer is not properly installed.’ I am using Windows 2003. Please help me to solve this problem.

Thanks in advance.

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#

Submitted by Tito_xp007 on Mon, 2011-12-26 11:03. Comment Id: 43157
Due to this problem, you have to reinstall the windows installer. Follow this step for it.
1. Click the start menu and then click run command.
2.Type cmd on the run,and then click ok
3.At the command box type this line, Press ENTER after you type each line.
cd %windir%\system32
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
4. At the command box, type exit, and then press ENTER.
5. Restart your computer.
Update the Windows Installer files to the latest version.
 
 
                                                                                                                   

# (Solution Accepted)

Submitted by Paul Mac on Tue, 2012-01-10 01:03. Comment Id: 44105

The windows installer service could not be accessed if you are running windows in “safe mode” or if the “windows installer” is not correctly installed.

The following steps can be followed to overcome the above problem:

Step1:  Log on to your computer as an administrator.

Step2: Click on run in the start menu.

Step3: Type cmd and then click ok.

Step4: At the command prompt type msiexec.exe/unregister and then press enter.

Step5: Then type msiexec/regserver and click on enter

                                Or

Step1: Right click on my computer.

Step2: Click on manage.

Step3: Open services and applications.

Step4: Click on services.

Step5: Select windows services on the right pane.

Step6: Right click on it and then click on start

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