How to remove Win 7 anti-virus2011

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My home computer running on Vista was attacked by a Win 7 anti-virus2011. I was done scanning my system when I realized that my system is already messed up. It showed a lot of programs infected and I feel helpless. Sadly, when I tried to connect to the internet to check possible solutions, I cannot. Is it possible that it hit my LAN as well? I want to be sure that my file can stay secured as I do not have a back up. As much as possible I do not want to reformat, so if there is anything I can do to remove this virus, please advise.

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Best Answer by mackycarandang
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Answered By 0 points N/A #112253

How to remove Win 7 anti-virus2011

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Hi,

I have encountered some issues same as your problem with that pop up window. So that pop up window that trying to sell you a virus protection is considered as a 'spyware' and here are the steps on how to get rid of it.

As you also mentioned you cannot connect to the internet, so what we need to do is to reboot the computer to safe mode so you’ll be able to connect to the internet and proceed resolving the issue:

* Click Start

* Right above the start button, you’ll see a white bar that says, Search programs and files, on that bar type in: msconfig and then hit ENTER

* A screen will open up, click the boot tab at the top of the screen

* Put a check mark in the box beside safe bet, and then select the network

* Click OK

* A pop up window will load up asking you to reboot the computer, go ahead and reboot the computer

* After the computer rebooted back, you’ll notice a different screen that’s colored black with the word safe mode. Do not be worried about the screen since it’s in safe mode, so all of the programs running on the computer will stop functioning and it will resume its normal settings once the computer is changed back to the normal boot up.

* Try connecting to the Internet and do the following steps so we can get rid of the spyware and viruses that you have on the computer.

* Open 'internet explorer'.

* On the address bar or the http bar at the top, type: malwarebytes.org and then hit ENTER.

* Click on the link for downloading it and install it on the computer.

* Once it’s done installing, you will see an icon of it on the desktop screen, we need to open it up and look for 'full scan' and click it.

* This will scan the computer for 30 minutes – 45 minutes depending on the volume of programs installed on the computer.

* Once it’s done scanning the computer, you will see all the viruses and spyware that are detected on the computer.

* Delete everything and before restarting the computer, we need to change the settings of the computer.

* Click start and then on the Search programs and files bar type: msconfig

* The same screen will open up, just need to click on boot and then UNCHECK the box for safe boot

* Click OK and then RESTART the computer

* The pop up window will no longer appear on the computer and the computer will go back to its normal functions.

Note: I will suggest installing Microsoft PC security on the computer as you virus protection or at least install any virus protection on the computer so this won’t happen again.

Answered By 0 points N/A #112254

How to remove Win 7 anti-virus2011

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Since you have mentioned about the existence of a LAN, I believe you have other computers. What you need to do is disconnect the hard drive of the infected computer and connect it to another computer either as a slave or externally using an external USB housing? Using Windows Explorer, you should be able to locate the application (Win 7 anti-virus) and the folder it resides in and then just delete that root folder.

You may also try and use another antivirus from a computer on the LAN apart from Norton and see whether it’s detected. Most of these malware doesn’t install in the Program Files folder but will install themselves in very awkward folders and you need to know where they have installed.

Regards.

Answered By 0 points N/A #112255

How to remove Win 7 anti-virus2011

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There are various ways to remove win 7 anti-viruses.

Use the following guidelines to remove Win 7 antivirus 2011 (Uninstall instructions)

Step 1:

Repair “running off .exe files”.

Method 1:

  • Click Start.
  • Type in a Search field command and press Enter.
  • A command prompt will open.
  • Type into notepad and press Enter.
  • Notepad will open up.
  • Copy all the text given below into the Notepad.

    • Windows Registry Editor Version 5.00
    • [-HKEY_CURRENT_USERSoftwareClasses.exe]
    • [-HKEY_CURRENT_USERSoftwareClassespezfile]
    • [-HKEY_CLASSES_ROOT.exeshellopencommand]
    • [HKEY_CLASSES_ROOTexefileshellopencommand]
    • @=""%1" %*"
    • [HKEY_CLASSES_ROOT.exe]
    • @="exefile"
    • "Content Type"="application/x-msdownload"
  • Save this as fix.reg to your Desktop (remember to select Save as file type: All files in Notepad.)
  • Double Click fix.reg and click YES for confirm.
  • Reboot your computer.

Method 2:

  • Click Start. Type in the Search field “command”and press Enter. It will open the command prompt. Type it into notepad and press Enter.
  • Notepad opens. Copy all the text below into Notepad.

    • [Version]
    • Signature="$Chicago$"
    • Provider=www.myantispyware.com
    • [DefaultInstall]
    • DelReg=regsec
    • AddReg=regsec1
    • [regsec]
    • HKCU, SoftwareClasses.exe
    • HKCU, SoftwareClassespezfile
    • HKCR, .exeshellopencommand
    • [regsec1]
    • HKCR, exefileshellopencommand,,,"""%1"" %*"
    • HKCR, .exe,,,"exefile"
    • HKCR, .exe,"Content Type",,"application/x-msdownload"
  • Save this as fix.inf to your Desktop (remember to select Save as file type: All files in Notepad.)
  • Right click to fix.inf and select Install. Reboot your computer.

Note: if Windows returns error message “Installation failed”, then you need disable UAC control. Click Start, Control Panel, User accounting, Click “Turn User Account Control on or off”. Uncheck “Use User Account Control (UAC)” and click OK. Now try install fix.inf once again.

Step 2.

First of all remove Win 7 antivirus 2011 associated malware.

Download MalwareBytes Anti-malware (MBAM). After the complete download, close all programs and windows on your computer.

Now double-click the icon named mbam-setup.exe on your desktop. The installation of MalwareBytes Anti-malware will start into your computer. After the installation starts, keep following the prompts in order to continue with the installation process. Keep the default settings and do not make any and when the program has finished installing, make sure a checkmark is placed next to “Update Malwarebytes’ Anti-Malware” and Launch “Malwarebytes’ Anti-Malware”. Then click Finish.

MalwareBytes Anti-malware will now automatically start and you will see a message stating that you should update the program before performing a scan. If an update is found, it will download and install the latest version.

As MalwareBytes Anti-malware will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main menu. You will see a window similar to the one below.

Malwarebytes Anti-Malware Window

Make sure the “Perform quick scan” option is selected and then click on the Scan button to start scanning your computer for Win 7 Anti-Virus 2011 infection. This procedure can take some time, so please be patient.

When the scan is finished a message box will appear that it has completed scanning successfully. Click OK. Now click “Show Results”. You will see a list of infected items similar as shown below.

Note: list of infected items may be different than what is shown in the image below.

Malwarebytes Anti-malware, list of infected items

Make sure all entries have a checkmark at their far left and click “Remove Selected” button to remove Win 7 antivirus 2011. MalwareBytes Anti-malware will now remove all of associated Win 7 Anti-Virus 2011 files and registry keys and add them to the programs’ quarantine. When MalwareBytes Anti-malware has finished removing the infection, a log will open in Notepad and you may be prompted to Restart.

Restart your computer and you will get the normal windows screen.

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