Why Acronis Mac address verification failed on wired network?

Asked By 10 points N/A Posted on -
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I have installed Acronis workstation and license server locally on a laptop and it is working on the wireless network. When I use wired  LAN Acronis Mac address verification failed. Why it is not working on LAN. Anybody can help me how to handle it?

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Answered By 0 points N/A #186279

Why Acronis Mac address verification failed on wired network?

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Hi

Agent Machine Mac address has been changed or Host Address in Acronis License Server Management Console can be empty for a machine with local license server.

Solution:

  1. Revoke the license for this Acronis Agent:
  2. Start Acronis License Server: go to Start -> All Programs -> Acronis -> Acronis License Server -> Acronis License Server    Management Console;
  3.  connect to machine where License Server is installed. Press View Usage Info;
  4. find the license which is in use by the agent machine.Identify the License by Host name and Host address columns:
  5. Press Revoke to revoke the license

Thanks

McNabb

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