While scanning 1 page, multiple page scanning error appear on screen
I am using HP Scan jet N8420 in the office. My job is to convert the data into soft form. From the last few days an irrational pop-up is appearing (image attached). when I scan a one page document, multiple page scanning error emerge, please reply urgent as I am in the midst of my new project.
HP Smart Document Scan software
Multiple-page misfeed detected in scanner document feeder. A page was longer than expected or multiple pages were picked. Please ensure the correct paper size is specified in Profile Settings. Remove misfed pages from the output tray and ensure the pages are not stuck together. Return pages to the document feeder and click Scan More Pages to continue scanning.