N/APosted on - 06/16/2013
What is a simple ticket tracking application that has some type of in built customer satisfaction rating system and can also manage a high volume of customer requests. If the application is worth it I am willing to pay for it.
What’s a good simple ticket tracking application?
I found a software named Zendesk which could be of help to you as it is a simple service customer software. It has a built-in benchmark where you can benchmark with your competitors and/or other companies to measure your customer support aside from being a simple ticket tracking software.
Used by 30,000 + companies including Sony Music, Disney, Box, Xerox and a lot more. It has apps of various categories such as IT Management, CRM, Chat, Communication and others. It offers various product pricing according to your requirement, but what is great here is you can try the free trial before purchasing.
Click Zendesk for more information.