Website Freezes when Opening Specific Website in Internet Explorer 7

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I was using Internet and connected to iTunes in my Laptop. But, whenever I open another website address it becomes frozen. And, I had to restart my Laptop. Now, every time I am trying to browse, the same thing is happening. I am using vista and Internet Explorer 7. Please, Help me.

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Answered By 0 points N/A #108235

Website Freezes when Opening Specific Website in Internet Explorer 7

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Hi William

One of your add-on might not be working properly which causes the computer to crash. You can check this by opening Internet Explorer without add ons. To do this follow my instructions.
Go to Start
Navigate to All programs > Accessories > System Tools > Internet Explorer ( without add-on)

Are you able to access the webpages without any problem with no add ons? If so you need to find which add-on is causing the trouble. Disable each add-on one by one to identity the culprit. You can do this by opening Manage Add-ons under Tools menu. Select each add-on to disable it.

Answered By 0 points N/A #108236

Website Freezes when Opening Specific Website in Internet Explorer 7

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Hello William,

That may be as a result to some bugs that have developed in the browser that you are using. Try shutting it down completely on the task manager and then restarting it again and see if the problem will be solved.

Otherwise I will suggest that you uninstall the browser and install it again to clear the bugs that it might have developed or the registry errors that may be missing or corrupt.

You can also try using a different browser and see if you will still get the same error, for instance mozilla firefox or Google chrome.

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Regards
Mahesh Babu

Answered By 0 points N/A #108238

Website Freezes when Opening Specific Website in Internet Explorer 7

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The website that you were trying to access may be infected with a malicious code that's causing the problem. If this is not the case, your browser may be corrupted. If you are using Windows 7, you won't be able to 'uninstall' the browser since it is integrated into the operating system. What you can try doing is to run a system file checker in the command prompt using elevated rights. Open the command prompt, Start > All Programs > Accessories > right click on command prompt and choose Run as Administrator. In the black windows, type in sfc /scannow. Windows will try to check the file system, if anything is corrupted it will try and fix it. If it can't it will tell you about it and direct you to a log file. Check the log file for more details about the problem and possible solutions.

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