N/APosted on - 07/01/2011
I really need your help because I think I messed up my system. I got confused with the profile accounts on my computer. I am using Windows Vista and while on the process of adding the other account, I enabled the parental controls. And somehow both of my accounts were switching to a standard one and when it is asking for an administrator password, there is no place for me to type in. The OK button is not highlighted as well.
Could anyone please tell me what to do? And also, how do I turn off parental controls?
Vista Administrator Password locked out
Hi John Raymond,
I have read your issue and what we need to resolve here is on how you will be able to log in to your computer again. This has been a known problem for Vista users. You won’t be able to do system restore on this one since it will give you an error message that you are not the administrator. You need to be on safe mode. The user will be allowed to create a new password for the administrator account.
To be on Safe Mode:
1. Reboot the computer and when its start to boot back up start pressing F8 until you see a black menu
2. Select Safe Mode
3. Use the arrow keys
4. Press enter
5. On the login screen you will see the admin account
6. Click on the account icon and the system will boot into safe mode, and will take a few minutes
7. Control Panel
8. User Accounts
9. Manage other account
10. Select one of the standard accounts
11. Select change to account type
12. Change to administrator
Reboot your computer and log on to the account where you made changes. Make sure you only have one administrator account.
To disable the parental controls on your account.
1. Go to control Panel
2. Parental controls
3. Select your picture
4. Select OFF
5. Activity reporting OFF
I hope all works out for you with these solutions. If everything else fails please contact a local technician or if your computer is still on warranty please give them a call.