Video call on sony tv connection problem

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I'm setting up Skype for my Sony Bravia 40" LED EX520 Smart TV.  Most of the time, I can't connect to the internet through wifi with speed of 1 Mbps, gives no signal as problem.  When I do connect, The resolution is just 720p and not 1080.  Is there a setting for video call on sony tv using Skype?

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Answered By 0 points N/A #197133

Video call on sony tv connection problem

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Hi Julia,

To me, it seems that your WIFI connection speed of 1Mbps is just not sufficient enough to receive and upload 1080p resolution video calls. System requirements for 1080p video calls with Skype are:

  • Bandwidth of at least 2.0 Mbps for uploading and downloading

Furthermore, according to your TV's manual, you need a dedicated Sony camera to make 1080p calls on Skype.

You can read in greater details here.

Hope I helped you here.

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