Vault freezes and crashes for an unknown reason

Asked By 50 points N/A Posted on -
qa-featured

Hello experts

This is the first time I am attempting to utilize Vault for copy design functionality.

All of my folder paths reprocess/copy, and the suffix seems fine. But after clicking ok the whole process freezes and I am getting the following error message (please see the below attachment). I need to solve it.

Please help.

Thanks.

Error:


The underlying connection was closed: An unexpected error occurred on a receive.

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Answered By 0 points N/A #106511

Vault freezes and crashes for an unknown reason

qa-featured

HI, You have to install SQL first, and let ADMS plug into it. because if your program file folder are not supported well, surely the computer hangs, In copy design, if you run different version, the copy design will fail, If your last ran is December 2011 and your file last saved is January 2012, copy design will fail. See this link for more information:

http://www.autodesk.com/products/autodesk-vault-family/overview

Consider also that there might be firewall or protection. Sometimes antivirus is the cause. Take these few steps if it will help:

1. Start(window)

2. Control Panel

3. Double click administrative tools

4. Services- double click and see the list of anti virus and check stop

5. Launch Vault

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