Uploading images prompts undefined file size error

Asked By 10 points N/A Posted on -
qa-featured

Hi guys,

Some users are unable to upload some of their images and they are continuously complaining. They receive the following error message: 

2011_06_header_wmoa.jpg cannot be uploaded-File size (undefined B) is too large-The maximum file size allowed is set to:150 KB

Not all users are reporting this problem, just some of them. The issue is that the error message says the size of the current image is "undefined". I don’t know the meaning of this event.

Error:

Message from webpage

2011_06_header_wmoa.jpg cannot be uploaded!

File size (undefined B) is too large. The maximum file size allowed is set to:150 KB.

Please help me with suggestions. Thanks.

SHARE
Best Answer by tibor.tokie
Best Answer
Best Answer
Answered By 0 points N/A #95494

Uploading images prompts undefined file size error

qa-featured

Dear JaysonV,

You didn't mention where you got this error message. After searching the web for this error, I found that you are getting it while using the cutesoft.net application.

It seems that the maximum size of image set in the application is the one causing the problem, so try to change the MaxImageSize to a larger value than 150 KB. In order to do so, try the following:

  • Open file "CuteSoft_ClientCuteEditorConfigurationSecurityDefault.config".
  • In this section <security name="MaxImageSize">150</security>, change it to a larger value: <security name="MaxImageSize">1000</security> for example.

Try to follow these steps and give me a feedback if the problem still exists or not.

Hope this may help you.

Best of luck.

Answered By 0 points N/A #95496

Uploading images prompts undefined file size error

qa-featured

Hi Jayson,

It seems you are having trouble in uploading images, I think the problem here is due to the memory issues, the maximum limit of the image trying to upload is 150 KB, trying to upload images more than that is causing the image.

If you don't have professional image handlers just use paint to decrease the size by reduction of the number of pixels and or resolution and size. Then try saving it, if its less than 150 KB upload it and check if that reappears. Make sure it same or not. 

Hope that solves tour problem and you are clear with my solution.

Login/Register to Answer

Related Questions