Asked By
gregory890
0 points
N/A
Posted on - 02/16/2014
I am facing an error on starting StarCraft II game on my Windows 8 PC. It usually occurs when opening the game then it will show a black screen and the game will crashed. The error message is posted below. I also have Nvidia GTX 660 with i5 core. How to fix this?
StarCraft II
An unexpected fatal error occurred.
To help us identify the problem, please describe what you were doing when the error occurred.
Please use the report ID below when communicating with Blizzard about this issue.
2D05885F-BAB6-4&E-8390-843D68634BEE
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Unexpected Fatal Error on Opening StarCraft II
Though supposedly, even if you are using the latest Microsoft Windows version, you should not have any problem because it is already supported provided that you install the latest Service Pack available. For Microsoft Windows users, StarCraft II requires Windows XP, Windows Vista, Windows 7, and Windows 8. For Mac users, it requires Mac OS X 10.7.x Lion and higher.
Since your problem can’t be associated to an incompatible operating system, it would probably be caused by a conflict in the hardware particularly your graphics adapter. Because the StarCraft II official website recommends a video card with 512 MB video RAM, this means you can still play it even with around 256 MB video RAM.
Check your graphics adapter and verify if it supports at least 256 MB video RAM. If your video card’s built-in video RAM is only around 128 MB, it seems you won’t be able to play it and might also result to the same error you are receiving. The suggested minimum graphics adapter that you can use is NVIDIA GeForce 7600 GT, ATI Radeon X800 XT, or much better.
You may also try updating your graphics adapter’s driver. Using updated video drivers sometimes fixes the problem. To learn the supported video cards, visit StarCraft II Supported Video Cards.
