An unexpected error on loading Framework Library on MAC PC

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Hi techies,

Some of our office workers are using MAC machines for their work.

When one of the office worker is working on Microsoft Word for MAC, he encountered this error message that tells him" An unexpected error occurred while trying to load the Microsoft Framework library".



 

An unexpected error occurred while trying to load the Microsoft Framework library.

This message will be displayed when ever Microsoft Word is started. What I did is, to re install the whole Microsoft Office for MAC, and restarted the computer again. While trying to load Microsoft Windows and still it will not start. I am now wondering on other solution and ran out of ideas. Please share some views on our problem. All your suggestions are greatly welcome and appreciated.

Loads of thanks.

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Best Answer by Demna
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Answered By 0 points N/A #122585

An unexpected error on loading Framework Library on MAC PC

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Hi Paulartney,

When you get a message “An unexpected error occurred while trying to load the Microsoft Framework Library. “ when you open Word 2004 for Mac, it means that the software needs an update.

 To resolve this issue download updates from the link given below

1. First, restart your computer.
2. Go to http://www.microsoft.com/mac/downloads 
3. On the left side under products click on “Office 2004”.
4. Under “Available Downloads” you need to download and install all available update.

As of now, there are 5 available update. (See image below).

This is a problem on Office 2004 for Mac SP2 initial release only. It had been already corrected on updated release. You may also refer to Microsoft Article 323601 on how to obtain Office for Mac software updates and avoid these errors.

Cheers!

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