Unable to see HBO On Demand channel on TV

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Hello everybody,

I am having the SONY LED TV with Comcast cable connection. I have ordered for HBO and HBO On Demand channels. I am able to see the HBO channel now. However, the HBO on demand is still not coming. I have reset my modem and HD setup Box several times but no use.

Did somebody face the same kind of problem? Is there anyway I can fix this issue? Please can anyone help me to resolve this issue. Thanking you so much in advance!

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Answered By 0 points N/A #192179

Unable to see HBO On Demand channel on TV

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Hello Bennie K Greenwood,  if you requested both for HBO and HBO on Demand channel. Then these both should be processed simultaneously. But some time there system registers it in different note and I think they processed one but not the other. You have to consult with them and registering the complain you are facing with them. They immediately get in touch with you and help you in this regard.

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