Unable to remove Adobe Flash Player 10 ActiveX from my computer

Asked By 30 points N/A Posted on -
qa-featured

Hi all,

I am confused with this error:

Application Management Group Policy: Application Adobe Flash Player 10.2.153.1 ActiveX from policy Managed Software – Adobe Flash Player ActiveX was configured to upgrade application Adobe Flash Player 10.1.85.3 ActiveX from policy Managed Software – Adobe Flash Player ActiveX. 

The assignment or install of the upgrade application Adobe Flash Player 10.2.153.1 ActiveX from policy Managed Software – Adobe Flash Player ActiveX failed with error: %%1603 the upgrade will be aborted.

Adobe Flash GPO Deploy error “InstallAx.exe”Flash won't ’t uninstall correctly from a GPO deployment Error message from EventViewer: Product: Adobe Flash Player 10 ActiveX — Error 2753.The File 'InstallAX.exe' is not marked for installation.

I am running Windows 7 and I am trying to uninstall Adobe Flash Player 10 ActiveX. Yet, I can't find it on the list of Add/Remove Programs. I have cleaned the registry with CCLEANER application. I also followed instructions for removing the registry keys of the following website http://faultbucket.ca/2010/12/adobe-flash-gpo-deploy-error-installax-exe/ and still, nothing worked out.

I am stuck, and I don't know how to remove Adobe Flash Player 10 ActiveX from my computer.

Can anyone help me?

It would be much appreciated!

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Answered By 0 points N/A #141741

Unable to remove Adobe Flash Player 10 ActiveX from my computer

qa-featured

Hallo Marcella,

Try the following workarounds and see if they will help  you resolve the issue you are getting:

Solution 1:

Use the Adobe Flash Player Uninstaller to get rid of the previous versions of the flash player that may be causing the issue.

  • To do that, you will need to follow these instructions in order to download and then install the Adobe flash player uninstallation successfully.
  • After that you try reinstalling the flash player.
  •  

Solution 2:

You can choose to manually get rid of the Flash player product code that may be causing the error that you are getting. The following are the steps you will use:

  • On your computer choose Start, and then type regedit in the Search text field.
  • Press Enter, and then back up your current Registry file.

    • In the Registry Editor dialog box, you will need to select File and then Export.
    • After that you will need to type a name for the file and then choose the location.
    • For Export Range, you will need to choose All, and the Click Save.
  • After that you will  go to each parent key that has been referenced below and then get rid of the keys that match {91057632-CA70-413C-B628-2D3CDBBB906B}:
  • For Windows 32-bit:

    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-18Products
    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall
  • For Windows 64-bit:

    • HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-18Products
    • HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindowsCurrentVersionUninstall
  • Once that has been done, you can try installing again.
 
Regards,
Carl

 

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