Unable to open a PDF document using Adobe Reader X

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I am trying to open a PDF document with Adobe Reader X, but I got the error message: “Before proceeding, you must launch Adobe Acrobat and accept the end User License Agreement.” Opening an adobe file is well and good though. Please help me on what I should do. 

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Best Answer by jenniferdicruz
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Answered By 0 points N/A #100561

Unable to open a PDF document using Adobe Reader X

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This is because of the registry key leftover in your system. Even though you installed newer version of adobe X, you still have the older registry key values in your system. If you can uninstall the older version completely, and install the new fresh version, that should fix the issue. However, if you do not want to do that process, you can do some registry tricks.

Start > Run > Regedit

go to HKEY_LOCAL_MACHINESOFTWAREAdobeAdobe acrobat10.0Adobe viewer.

Simply create the key if the full path doesn't exist.

Now create a new DWORD entry EULAAcceptedForBrowser and set the value to 1.

This should fix the issues with the end user agreement.

Answered By 0 points N/A #100562

Unable to open a PDF document using Adobe Reader X

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Hi Alffie,

 

I think you are using an old version of Adobe Reader and Adobe Acrobat on your computer. I suggest you to update all your adobe softwares to be able to support PDF documents because older versions may not be compatible winh the Operatin System that you are using now. Also try the following steps to fix your problem:

  • Go to Reader X
  • Under Edit, go to new preference
  • Choose preference
  • Go to general category. It is called select default pdf handler
  • This will allow you to choose the PDF application that you are going to use to open or view PDF documents in the web browser

I hope that this helps you solve your issue.

 

-Zorian

Answered By 0 points N/A #100564

Unable to open a PDF document using Adobe Reader X

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Hi Alffie

This is a bug in Adobe Reader X. Strangely this error happens when you have the letters "CR" in either the filename or the file path.

To get around the problem rename the file or move it into another directory with no "CR" in it. This seems stupid and will be a waste of time. Then try the following.

  • Open the file from Adobe Reader X  by clicking Open under file menu.
  • In the Adobe Reader X go to the Edit menu and click preferences. In the general category click on Enable Protected mode on startup. Hope this resolves the issue.

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