Unable to open locked images in Mac

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Hello Experts,

I have failed to open an image and some other files, received from Mac, on my computer. It says the files are locked. I searched the property of the files. They say they are not locked. Have you any idea for the issue?

Please help me to solve it.

Thank you for all help and support.

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Answered By 0 points N/A #144802

Unable to open locked images in Mac

qa-featured

Hi,

Certain files received from Mac OS have this kind of issues. I suggest you to perform these troubleshooting steps:

>>Open the application.

>>Type this followed by a space sudo chflags –R nouchg

>>Drag the folder that you would like to unlock into the application window.

>> Press return button on your keyboard.

>>Now enter your new password and press return again.

This should fix the issue on your computer. Just in case the issue does not get fixed try opening the file on another computer.

Thanks and regards,

Skarbos Jay.

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