Unable to log in to administrator dashboard

Asked By 0 points N/A Posted on -
qa-featured

Hello

When I install the active-directory-authentication plug in, I am not able to login to my administrator dashboard. Moreover I cannot deactivate this plug in. It gets me the following error message:

Fatal error: Call to undefined function ldap_connect () in /home/xxx/public_html/mysite.com/wp-content/plugins/active-directory-authentication/ad_ldap/adLDAP.php on line 105

I tried to follow all the commands on your link above but it was not giving me the access. At this moment all I want to deactivate the plug in and want to access again to administration area.

Need your help.

Please give me a solution. Thanks in advance.

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Answered By 40 points N/A #98816

Unable to log in to administrator dashboard

qa-featured

It Seems that your's PHP environment has no LDAP Support. You must have to activate this PHP extension. See http://www.php.net/manual/en/ldap.setup.php for more details regarding the activation.


Just try the above mentioned in case that it didn't work only do the following :

1.reboot your system in case any current system service and current system processes needs to be refreshed (always try rebooting before and after doing something to solve your problem ,this helped me every time i couldn't solve something in my PC)
 
2.go to your server's file manager and open your wp-plugins folder and try finding the active-directory-authentication plugin and just delete it and  now try if u can access your wp-admin.

It will work for sure .
Hope your issue is solved.

 

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