Unable to install Windows 7 OS Enterprise 64-bit workplaces
I’m running LANDesk 9 with Service Pack 2. I pushed the agent to install 20 Windows 7 OS Enterprise 64-bit workplaces. The workplaces are new and all are same types (OS installed, joined to the domain, GPO updated, no Antivirus software installed). But the install is unsuccessful on four of them and shows this message "The agent setup program ran successfully." result code 1084.
I tested the installation log on the unsuccessful workplaces and it seems the agent install fails to list runasuserlibrary.dll.
Below is the extract from wscfg32.xlg on one of the machines:
12/03/2011 00:04:33.847 3088 1376 tokens.cpp 562 Starting process: C:Windowssystem32regsvr32.exe /s "C:Program Files (x86)LANDeskLDClientrunasuserlibrary.dll"
12/03/2011 00:04:33.894 3088 1376 tokens.cpp 596 Processes returned : 5
12/03/2011 00:04:33.894 3088 1376 tokens.cpp 484 CheckProcessExitCode processed app name: regsvr32.exe
12/03/2011 00:04:33.894 3088 1376 tokens.cpp 616 FAILED: Running application: C:Windowssystem32regsvr32.exe /s "C:Program Files (x86)LANDeskLDClientrunasuserlibrary.dll"
12/03/2011 00:04:33.894 3088 1376 ntstacfgDlg.cpp 1553 FAILED: bCriticalError set to TRUE. Processing C:Windowssystem32regsvr32.exe
I checked the machine and also tried to implement regsvr32 command manually. The error message was:
The module “C:Program Files (x86)LANDeskLDClientrunansuserlibrary.dll”was loaded but the call to DIIRegisterServer failed with error code 0x8002801 c.
For more information about this problem, search online using the code error as a search term.
Need your help.
Thanks in advance.