Unable to install or start phone software update components

Asked By 30 points N/A Posted on -
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Hello

I have been waiting for the upgrade of android 2.1 out to its Sony Ericsson Xperia X10 phones, and now finally it is out. So last night I upgraded my phone by using the Sony Ericsson PC companion software but unfortunately I was met with an installation error.

The screenshot of the error is as follows:

Unable to install or start phone software update components

 

The message states:

Sony Ericsson PC companion

Installation error

Unable to install or start phone software update components

To sort out the issue I downloaded a new version of PC companion but it didn’t help. I tried different options by switching off the phone, restarting my system and also switching on the phone again but in vain.

Please help me sort out this issue please. I have really been waiting for this upgrade,

Any help will be highly appreciated.

Kindest regards.

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Answered By 0 points N/A #144707

Unable to install or start phone software update components

qa-featured

Hi John,

The reason is you have to download update service. The service is a software update. It will update your phone to acquire much better enhancement. But before downloading it you must back up your important files from your phone for future formatting.

These are the software Requirements:

System requirements

  • Internet connection (preferably broadband)
  • USB cable
  • Intel® Pentium® 4, 2.0 GHz or higher, AMD Athlon
  • 500 MB free hard disk space
  • 512 MB RAM
  • 1 available USB 2.0 port
  • Windows XP™ (Home or Professional) with SP2 or later
  • Microsoft® Windows Vista™
  • Microsoft® Windows 7
  • Microsoft® Windows 8

-After downloading the installation package, Run the program as administration.(right click to the .exe file then choose Run as Administration)

Then follow the installation steps included upon installation.

If the above steps didn't work, try updating your java in here.

Hope it’ll help.

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