Unable to install Adobe air

Asked By 60 points N/A Posted on -
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Hi chaps,

I am a user of Adobe AIR since the last two months. I am using it for the development of windows based desktop application. I was trying to update Adobe AIR to the latest version 1.5 but suddenly the internet connection was lost.

When I again connected to the internet, I tried to launch the application again but the following error popped up in front of me:

Application error Unable to install Adobe air

Adobe AIR

This application requires a version of Adobe AIR

which cannot be found.

Please download the latest version of the runtime

from

http://www.adobe.com/go/getair,

or contact the application author for an updated

version.

                                                OK

Now after this error I downloaded the .dmg file and tried to install it again but unfortunately the following window appeared on the screen: 

An error occurred while installing Adobe AIR

Adobe AIR Setup

Adobe AIR

Sorry, an error has occurred.

An error occurred while installing Adobe AIR. Installation may not be

allowed by your administrator.Please contact your administrator.

Close

I had to uninstall the application but again the same error occurred. Currently the situation is that I can neither uninstall the application nor can I install it again. I have posted this query to many forums and found many people with the same problem but no solution.

If anyone reading my query has the slightest of idea how to solve it, please do let me know.

I am anxiously waiting for your reply

Thanks

Mark

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Answered By 0 points N/A #141461

Unable to install Adobe air

qa-featured

Hello Abraham,

What you will need to do is do a clean installation of Adobe Air, for their seems to be broken registry files that resulted from the interrupted update you were performing. But before reinstalling Adobe Air you will need to do the following:

  • Download CCleaner Application and install it on your computer. CCleaner can be downloaded for free on the internet from sites like MajorGeeks.com and Softpedia Windows Latest.
  • Install it, and then run it and use to clear all broken registry files and unused files on your computer.
  • Note that you should have already uninstalled Adobe Air from your system before you ran CCleaner.
  • You can now install Adobe Air a fresh on your computer.

This time round make sure you have strong internet connection when performing the update.

Regards,

Carl

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