Unable to connect via wireless to my laptop.

Asked By 0 points N/A Posted on -
qa-featured

I acquired a scanner/printer which I have been unable to connect via wireless to my laptop. The scanner/printer is an HP Photosmart B110 wireless. My laptop is a Toshiba with Windows Vista installed on it. The problem I have in setting up the wireless connection with the scanner/printer is that an error message keeps coming up indicating that “MAC address filtering is enabled” and this is what blocks the connection.

How do I get past this problem? Thank you.

SHARE
Answered By 0 points N/A #82651

Unable to connect via wireless to my laptop.

qa-featured

Most computers have their Mac address filter turned off by the manufacturer, and therefore you will need to access it and enable it as follows:

  1. On your computer you will need to click Start and then Run
  2. Type command in the search box and then press Enter
  3. In the command line , you will need to type ipconfig /all in the command prompt window and then press Enter
  4. And then you will need to look for the line that is labeled physical access address in the information that will be displayed. That is the MAC address for that adapter and therefore you will need to make sure that it is turned ON.

-Richard Gabriel

Login/Register to Answer

Related Questions