Unable to Access Update Files in Malwarebytes

Asked By 20 points N/A Posted on -
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Greetings! I am currently experiencing the following error code: 732 (12007, 0). Unable to update.

I have tried to research about the error and found one online solution to be quite helpful. I have already completed the first step, and when I tried to finish the second step, I am unable to get the following files and folders:

# C:Program FilesMalwarebytes' Anti-Malwarezlib.dll
# C:Program FilesMalwarebytes' Anti-Malwarembam.dll
# C:Program FilesMalwarebytes' Anti-Malwarembamext.dll
# C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwarerules.ref
# C:WindowsSystem32driversmbam.sys
# C:WindowsSystem32driversmbamswissarmy.sys
 

I am using Windows Vista as my operating system, and I have Windows Firewall and McAfee Firewall running in my computer. I could not retrieve the items listed above. How can I possibly extract these .exe files?

After completing the third step, I still have the same error. This is a screenshot of the error:

Malwarebytes’ Anti-Malware

An error occurred. Please report the following error code to the Malwarebytes’ Anti-Malware support team.
 
Error code: 732 (12007,0)
 
My laptop was recently contaminated with a fakealert-ma. gen. It was removed by using Malware bytes Even without updating, I still encountered this error whenever I tried to launch Malware bytes.
 
I am also unable to open the support website; that's why I Have used another computer to find this forum. Please help me solve this issue.
 
Thank you very much in advance.
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Answered By 0 points N/A #100366

Unable to Access Update Files in Malwarebytes

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First is check if you have an internet connection then

Download this registry cleaner and fixer I will provide you a link here is the link http://www.aumha.org/downloads/erunt-setup.exe

After you finish downloading the program, and then install the program and then run it. (Use the default settings on installing)

If it is necessary restore your registry using the program.

After that Click start and then run type this one on the run command

REG ADD "HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f

And then click ok and then restart, now try updating but if that still is not working try to install and uninstall the malwarebytes program

 

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