ThermaCAM Reporter 8 installation error

Asked By 10 points N/A Posted on -
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Hi,

I get an error message 1722 when I try to upgrade from Reporter 8.2 to Reporter 8.3. It happens on the Windows XP Operating System. I am trying to looking for the best solution to fix this issue but unable to find proper resolution. I would be grateful to you for any assistance. Thanks.

ThermaCAM Reporter 8 InstallShield Wizard

ThermaCAM Reporter 8 – InstallShield Wizard:

Ready to Install the program

The wizard is ready to begin installation.

Click Install to begin the installation.

ThermaCAM Reporter 8 Installer Information:

Error 1722.There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action Install_vstor,location: D:Prerequisitesvstor.exe, command: /q

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Answered By 0 points N/A #173111

ThermaCAM Reporter 8 installation error

qa-featured

Hi Michael,

To resolve this installation error follow the below steps:
1) Click 'Start', Click 'Add/Remove Programs'
2) Check for 'Microsoft Office 2003 Primary Interop Assemblies' is installed
3) Uninstall the 'Primary Interop assemblies' manually
4) Restart the system after the uninstall process is completed
5) Update your system through Official Microsoft update website
6) Restart the system after the system is updated
7) Install ThermaCAM Reporter, Click 'Next' in the ThermalCAM Licensing Wizard

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