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Category: Misc Software
Type: Question
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Hi,

Team Viewer is really important to me as I need to show my wife what to do when she is away working (she's not very computer literate). Just recently while using the application, I seem to get the same message and my question is, why does this error message: "The token is invalid or expired" Show up?

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Hi,

The error "The Token is invalid or expired" occurs when user did not click on the validation link that the TeamViewer sends after registering. It must be activated within 9 days after registration. So most probably, you are receiving this error because you did not click on the validation link on your email.

In order to fix this, you need to log on again to your TeamViewer account and enter your username and password.

https://beta.teamviewer.com/Account/LogOn

You will have the option to get a new validation link from your email. Click it and see if it will fix the error.