Sync active directory with CRM

Asked By 30 points N/A Posted on -
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Hi techyv experts,

I am using office 365. I am getting trouble while synchronizing that with the active directory. Can any of the experts explain me, how to sync active directory with CRM. Please provide me step by step process of doing the same, to resolve the issue.

Thanks in advance,

Leonard S Lockhart

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Answered By 0 points N/A #172890

Sync active directory with CRM

qa-featured

Hi Leonard,
The steps to sync active directory with CRM are as follows:
1) Create a group in active directory

Active-directory-for-users-and-computers

2) Log in the Office 365 admin center as an administrator
3) From the Admin menu, Select 'CRM' option

CRM-option-from-Admin-menu

4) Change the value of Instance security group to the user created value
5) Restart the Office 365 and perform the specific operation

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