N/APosted on - 09/17/2011
I use Symantec Endpoint Protection Antivirus software for the protestation of the virus. Recently I faced a problem in this Antivirus software. When I install Symantec Endpoint Protection software from the disk, the Windows shows an error. How can I fix this problem? The error message is as below.
"Symantec Endpoint Protection Installer Information
Error 1327.Invalid Drive: K:
Please help me.
Symantec Endpoint Protection antivirus problem
Your problem has a problem on the registry values. The program installation has modified your registry and points it out to different folder locations. To resolve the issue, you can use "Regedit" for that.
To check out the registry, click Start>>>> Run>>>> input regedit
In the registry editor, try accessing these folders. As you access these folders, you can observe that the installation folder location don't point out to where it should be, drive : K:
As you locate the following folders, try changing the driver paths to what drive it should be located.
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
Hope this helps!