Sudden error dialog seen in Adobe Flash Player ActiveX Setup

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Hi all,

I have a great AP that works perfectly on our company’s computers.

The I. T. Department assured us that our computers, majority being Gateway “Profile” units, are almost 100% the same. Server2Go work-around can have lag sometimes but otherwise, it works just fine.

To make sure, I tried running the AP on all machines I can find. The only time it doesn’t work is when used remotely.

It suddenly gave me an error dialog – “Adobe Flash Player ActiveX Setup

Adobe® Flash® Player 9 was previously installed with elevated permissions.

In order to upgrade to the latest version, please logon with administrative permissions
and try again.”

The I.T. Department tried to remotely uninstall and reinstall Adobe Flash Player 9, but it didn’t change a thing. I am not informed if they used the software’s uninstaller or not. So far, the AP works on 18 out of 20 of our company’s computers. I was not given a chance to log in with an administrator account.

This means that I am not authorized to use the computer and try to resolve the problems myself. It is vital that I find a solution asap or else there will be a delay with the AP output in our company. I’m sticking to AP because there’s no better software yet. 

Thank you in advance.

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Answered By 564900 points N/A #139653

Sudden error dialog seen in Adobe Flash Player ActiveX Setup

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There is no other way of fixing this rather than having an administrative account. Since you are still using Adobe Flash Player 9, I think the best way of resolving this is to upgrade it to version 11 because you are using an older version of the program and this is probably the reason why your AP generates an error and doesn’t work right. I’m not sure if I’m still using the latest version of Adobe Flash Player but presently the version I have is 11.5.502.110 and this is the same as with my ActiveX. To download the latest version of Adobe Flash Player, visit Adobe | Adobe Flash Player. And to download the latest version of Adobe Flash Player ActiveX as well, you may visit Adobe Flash Player ActiveX 11.5.502.110.

Your IT people only reinstalled Adobe Flash Player and didn’t try upgrading it. Try telling them to uninstall the present version then download and install the latest version specified above since they are the one authorized to do these things on your computers.

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