Stuck on the initiation screen but it works to different computers

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Hello, a few days ago I tried to initiate Lotus Notes 8.5 using Windows XP, but “insert the password” was stuck on the initiation screen.

I have already tried to install Lotus Notes onto a different computer and it works normally.

I’m unsure of the problem with my client notes because I must work with Lotus Notes 8.5 Basic, while passing “-sa” the parameter.

What could the error of my client notes be?

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Answered By 562865 points N/A #96995

Stuck on the initiation screen but it works to different computers

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Lotus Notes 8.5 system requirements:

  • Pentium 4 1.2GHz or faster processor

    • Windows XP Professional, 32-bit, Service Pack 1 or Service Pack 2
    • Windows XP for Tablet PC
    • Windows Vista Enterprise/Ultimate/Business, 32-bit
    • Windows Vista for Tablet PC

      • 512 MB RAM or more recommended for Windows XP
      • 1 GB RAM or more recommended for Windows Vista
  • 900 MB available hard drive space
  • Video card with OpenGL support
  • 1024 x 768 screen resolution
  • Protocols:

    • NetBIOS over IP (Microsoft TCP/IP only)
    • NetBIOS over IPX (Supports Microsoft NetBIOS over IPX and Novell NetBIOS)
    • TCP/IP (IPv6 included)

Check your computer if it is fully compatible with Lotus Notes 8.5 by verifying your system on the list above. If you are using Windows XP, make sure that you are using the 32-bit version of the operating system. This version of the application doesn’t support 64-bit platforms. If you think your computer is pretty much compatible with the software, try uninstalling and then reinstalling the application.

You may also want to check your computer for any possible errors it might have. Use a disk utility application to diagnose your system. If you don’t have one installed on your computer, you can use Windows’ disk check tool.

  1. Right-click drive C then select Properties.
  2. Click Tools tab.
  3. Click Check Now.
  4. Check Automatically fix file system errors then click Start.

For a much thorough diagnostics, install a disk utility application like Norton Utilities 15.0 or Norton SystemWorks instead of using Windows’ disk check.

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