N/APosted on - 08/18/2012
I am using storyline for couple of month now. Recently I have get an update for storyline and since then it is showing following error message.
How do i solve this problem?
Error message: We're sorry, something went wrong with the story line and it might close.
Storyline software error after update
If this is the first time that this happens, try restarting your computer then try it again. See if the program works after rebooting the system.
Since the problem only started after you made an update on your application, it’s possible that the update is no longer compatible with your operating system.
To verify if this is true, visit again the website where you downloaded the program, if it is a download version. Search the site for the new version’s system requirements.
It’s also possible that the recent update that you did encountered some problems along the way and resulted on corrupting some of its files. Visit its website then download the latest version. After this, uninstall Storyline then restart your machine.
After booting, check your computer for any possible errors. Use a disk utility application to check the system. Launch the recently downloaded installer of Storyline to install the latest version of the program. See if you are now able to use it.