N/APosted on - 07/25/2014
I installed on my PC Sophos Antivirus and it doesn’t want to start. I tried to start it manually and is not working. When I tried to start it from Services this error appeared. I can’t start Sophos at all. Can anyone tell me please what is the problem ? How can I solve this ?
Could not start the Sophos Management Service service on Local Computer.
Error 0x80070534: No mapping between account names and security IDs was done.
Sophos Management Services error while trying to open
Try following steps:
Start > Settings > Control Panel > Administrative Tools > Select Active Directory and computers. Check following groups to exist:
· Sophos Console Administrators
· Sophos Full Administrators
· Sophos Console Service Users
If they are missing you need to recreate them. ( Use one space between each word – Add to the group the names of the users:
Sophos Console Administrator / Sophos Full Administrators / Sophos Console Service Users )
Restart Sophos management service
Log on again.