Some file in the NIS 2012 stopped working

Asked By Abram Jock 80 points N/A Posted on - 10/04/2012

Hey guys,

I recently got the update of NIS 2012 from the version 19.2.0*** to 19.5.0.145. I clicked on the settings to check whether all my previous settings were intact. I did this by going to the network then to the Network Security. When I got there I noticed that one of the options in that area was not functioning.

I use win 7 and it then reported that some file in the NIS 2012 stopped working. Please watch the video I have added to the post for further info.

Log:

Problem Event Name: APPCRASH

Application Name: ccSvcHst.exe

Application Version: 11.2.0.9

Application Timestamp: 4ed5768a

Fault Module Name: SYMHTML.DLL

Fault Module Version: 6.5.0.23

Fault Module Timestamp: 4ee5934c

Exception Code: c0000005

Exception Offset: 0012911d

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1066

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

https://privacy.microsoft.com/en-us/windows-7-privacy-statement

If the online privacy statement is not available, please read our privacy statement offline:

C:Windowssystem32en-USerofflp

After this I get the following error:

Log

Norton Internet Security

19.5.0.145

Error: 8504, 104

Windows 7 Ultimate

7600.16385.x86fre.win7_rtm.090713-1255

Norton Autofix Results: 0 item(s)

Please does anyone have some help for me?

Status: Open
Question Views: 896
Answer Count: 1
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Answer Accepted: No
Question Category: Software Others

Answered By Nicke Baker 0 points N/A #146631