Smartphone touch screen not working

Asked By 20 points N/A Posted on -
qa-featured

Hi there.

I have a Samsung Galaxy S4 Smartphone which started loosing screen sensitivity, when I get a call when the screen is off, the slider to receive the call won't move, if I try switching off the screen, it will go off and come on but still the slider won't respond until the call is terminated. The other buttons on the screen are okay (Back, Home, Menu) what could be the problem? How do I solve this one?

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Answered By 0 points N/A #199679

Smartphone touch screen not working

qa-featured

Hi !

The problem with your touch screen it might be that your phone have one or more viruses. Run an antivirus on your phone to see if it is clean. Another solution would be that you have to recalibrate your touch screen settings, if it doesn't work with recalibration set the phone to the factory settings. Last solution would be that you have to go with your phone with warranty certificate to repair it or reinstall you Android soft.

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