Smartphone Hangs then reboots when playing Games

Asked By 50 points N/A Posted on -
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Hi there,

I have bought Samsung Galaxy S4 last week and noticed that, when I launch Temple run 2, the phone will hang then restart, I noticed the battery will be indicating 0% after the reboot, when I launch NFS most wanted, the same happens, but normally the phone operates okay, what could be the problem with this phone? How do I get it working without restarting?

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Answered By 0 points N/A #148889

Smartphone Hangs then reboots when playing Games

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The Samsung Galaxy S4 switches off when one launch’s Temple run 2. Kindly try to see if the phone’s internal temperatures are okay this can be achieved with the help of free internal temp monitor applications that can be downloaded over the internet if the internal temperatures are okay then try two below.

 

2. Check that SoC that is the System-on-a-chip, which is the device that hosts the CPU the GPU and the other most important components, might have a problem and hence you need to have a qualified and registered technician check your phone.

 

 

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