Hi! I often get this message: error 1601 everytime I try to install Skype on my computer. It says my windows installer account could not be accessed. “Contact your support personal to verify that the windows installer service is properly registered”. How can I get it right with the Skype for windows installer? How would I do that? Thank you!
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Dear Shannon,
You have problem in Skype installation. Error code 1601. Here are some tips for you to solve your problem-
** Click on start button in windows XP and go to run option.
** Type msiexe/unreg into the run and press OK.
** Click on start button again and go to run and type msiexec/regserver. Now press OK.
** Restart your computer.
** Now try again to install your software in your computer
** Now restart your computer.
** If you are using windows 7 operating system, then follow same procedure.
I hope your problem will be solved.
Have a nice day. Thank you.
Hello Shannon Stainbrook,
My pleasure to help you.
I think the problem is in your Windows Installer. As a result of corrupted or lost files the Windows unable to process install and then occur errors. So you need to do in this matter is install the latest Windows installer to your PC.
From http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=8483 you will get Windows Installer and now you can try to remove your old Skype program entries using Windows Installer Cleanup Utility (msicuu2.exe). The download link of msicuu2.exe is HERE.
Now you can try to install Skype from http://www.skype.com/go/getskype-full
So try on the tips I gave you. I am sure you will be solved.
Thank you.