Skype has encountered a application issue

Asked By 20 points N/A Posted on -
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Hi,

I am getting this error while using Skype. Help me to solve this

Skype application error

Skype

DX Error 0x8876017C

OK

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Best Answer by Fraserr Dawn
Answered By 0 points N/A #198981

Skype has encountered a application issue

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Hello Rachel Grifiths,

This DX Error 0x8876017C is caused by an issue with Microsoft Direct X. You can see the following document to determine the version of Direct X you are using with the Direct X Diagnostic Tool: http://support.microsoft.com/kb/157730/en-us?fr=1

Also download and install the DirectX End-User Runtime Web Installer from the following link: http://www.microsoft.com/en-us/download/details.aspx?id=35

These steps should solve your issue with Skype.

 

Regards,

P Vhilary

Best Answer
Best Answer
Answered By 0 points N/A #198983

Skype has encountered a application issue

qa-featured

Hello Rachel,

To resolve DX Error 0x8876017C please follow the simple steps mentioned below:

1. Click on your Start menu button

2. Click on Run.

3. Copy and paste dxdiag in your run command box.

4. Find and choose Display tab.

5. Here find Direct x features.

6. Now you have to disable direct draw acceleration by hitting the disable button.

7. Close the window.

The error will not be shown again.

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