SIM card not detected on Globe Tattoo

Asked By 200 points N/A Posted on -
qa-featured

I am using HUAWEI Globe Broadband Tattoo, the connection is too slow whether the signal is below 20% or above 60%.

So, I did some experiment, and I tried to put the SIM on my Nokia N81 cell phone.

I insert the broadband SIM card into my cell phone and start surfing the web.

When I put the SIM back to my Globe Tattoo I see the following error.

See the image below.

The SIM/USIM card has note been detected or is invalid.

Can someone help me with this problem?

SHARE
Best Answer by Babyface Nelson
Answered By 0 points N/A #126069

SIM card not detected on Globe Tattoo

qa-featured
  • Your Globe Broadband Tattoo is having a problem detecting the broadband SIM card. It is acting like it detects another SIM card to other networks yet you are using the same Globe SIM card because you inserted it on other device specially the cell phone.
  • To address this issue, restart first your computer, plug-in the Globe Broadband Tattoo to another USB Port and let it install again the necessary drivers for the Tattoo. Open again the program that lets you connect to the network and see if it detects the Globe Tattoo.
  • If the above solution won’t work then, uninstall the program, access the “Control Panel” from the start menu and then double click the Add/Remove Programs when using Windows XP. If you are using Vista and 7 then just choose the default programs. After you uninstall, restart the computer and install again the software. When installed run again the program and see if it now detect the broadband SIM.
Best Answer
Best Answer
Answered By 0 points N/A #126070

SIM card not detected on Globe Tattoo

qa-featured

Hi Charles,

What you can do to rectify this problem is to simply reinsert the SIM card.

  • Unplug the USB modem. Remove it safely by right clicking the plugged device icon in the system tray (it looks like a gray rectangle with a green arrow above it pointing to the left). Select “Safely Remove Hardware” and choose the USB device you want to remove.
  • Once the USB modem is removed, take the SIM out and put it back in
  • Plug the Huawei modem again.

You may also:

  • Try using again the SIM card to your phone to see if it still works properly. Then browse the internet using it. If it works then try it again on the Modem.
  • If you can get a hold of another one, use another SIM card to put in the modem. This is to test or see if there is something wrong with the modem.
  • If you are using a Prepaid Globe Broadband Tattoo SIM card, then you can always buy a new one. I understand it’s very cheap.
  • For the Philippine's Globe Internet, make sure that you are using a SIM card that is registered by Globe Tattoo. Other Globe SIM cards may work but may not have the internet connection.
  • Go to Control Panel and uninstall the Globe Broadband software program. Make sure that when you do this, the USB Globe Broadband modem is not plugged in.
  • Restart the computer.
  • Insert the USB modem again and wait until it prompts for installation
  • The installation may take time, just do not remove the device until it finishes.
  • Sometimes there are errors and you’ll see a message that the installation is not complete until you restart. Do not do that. Just keep the USB modem plugged and you’ll see it will continue to install.
  • If all else fails, you can always visit a Globe service center near you.

Good luck!

Login/Register to Answer

Related Questions