Shuffle 3rd gen will not respond to remote

Asked By 0 points N/A Posted on -
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There is something wrong with my iPod Shuffle 3G. 

When I turn it on, the light goes green, then after several seconds, it flashes orange light for four times. 

It does not respond to my remote but it can play music.

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Answered By 0 points N/A #105434

Shuffle 3rd gen will not respond to remote

qa-featured

Hi Mothilda,

It seems a software problem. You can confirm it by : 

  • Firstly try to reset your iPod. 
  • After done, switch on the iPod and check it. If the problem is not resolved then try next step.
  • If you can't resolve this problem by this step then you need to upgrade or re-install you ipod's software.

Updating Ipod

  • First of all take the data cable of your ipod and attach it with your pc through the USB.
  • Now download the latest released software according to your ipod's model to your pc. through the Itunes.
  • Now find the downloaded file and open it in the iTunes. Like on the image.
  • This will ask you the installation that Yes/No. Click onn yes.

This will remove your all the files from your ipod and will be install the software.

  •  After finish your iPod will be restart and it  is ok now.

Best Wishes

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