I really need some help here. I have already enabled compatibility in Internet Explorer 9 for SGD 4.60. Why is it that I'm having a "Java not installed" error? It works in a Firefox browser. Is anyone having the same SGD Oracle Java problem?
Hello Jolene,
This a known error with IE9 and SGD 4.6 and SGD 4.61. I can guide you with some workaround, you can give a try :
1. Please enable comparability for IE 9 before you try to login with SGD. You can also refer to article 956197 from microsoft for more details.
2. Another work around is, when you get the error, click the back button of your browser, but this work around only works if you have SGD client installed in the tool bar and showing connection is established. To know more you can visit :
https://docs.oracle.com/cd/E19351-01/E23103-01/z40002611001810.html
Hope this will help you.
Thanks.
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